DWP ‘Find a job’ is mandatory for claimants? However, “DWP staff will not have access to view jobseeker accounts, CVs or activity/application history”

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[Edit] DWP Minister: “Use of the Find a job website is not compulsory for claimants of Jobseeker’s Allowance (JSA) or Universal Credit (UC)”

DWP has released internal documents on it’s new Find a job (FaJ) website, that replaced Universal Jobmatch.

Jobcentre Work ‘Coaches’, just like with Jobmatch, can mandate a Universal Credit (UC) claimant via their Claimant Commitment to create a FaJ account and upload their CV, or face benefit sanctions. Jobseeker Allowance (JSA) claimants, can also be mandated, through use of a Jobseeker Direction.

However, the UC and JSA guidance both discuss mandating claimants to create accounts in “other” and “more appropriate” jobsites. It is unclear whether this just means claimants will be mandated not only to FaJ but other sites, or that a claimant would be able to avoid being mandated to FaJ by registering with and uploading their CV to “other” and “more appropriate” jobsites?

“Find a job or other jobsites
1. As part of making use of the resources available to them to look for work, we can
reasonably expect most claimants to make best use of Find a job or other jobsites.”
Source: DWP ‘05 Work Search Review‘ – accessed 15/5/18 [emphasis added]

Unlike Jobmatch:

“DWP staff will not have access to view jobseeker accounts, CVs or activity/application history”
Source: DWP: Universal Credit Knowledge Management –Generic Template (10) – accessed 15/5/18

Past comments on ‘Find a job’.

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