Facts: DWP states new UC & JSA JETS support “voluntary”, but can be mandatory if you do not volunteeer and you can get #BenefitSanctions as a volunteer

Loking at the DWP Job Entry: Targeted Support (JETS) contract specification it highlights the twisted logic the DWP uses when it refers to ‘voluntary’ employment support.

In the Spec it says JETS is “primarily voluntary”, but then says “DWP Work Coaches may mandate some claimants to attend and participate in the initial appointment” and then for a JETS ‘volunteer’ it says “Work Coaches may set mandatory Work Focussed Interviews (WFIs) to discuss measures which potential voluntary Participants could take to enhance their employment prospects” and goes onto to state mandatory “WFIs may also be conducted with voluntary Participants if they cease to engage with JETS”

JETS ‘volunteers’ who fail to undertage Work ‘Coach’ mandated appointments or Work Focussed Interviews will be referred “to the DWP Labour Market and Decision Making Team, who will decide if a benefit sanction is appropriate”

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