ICO forces Citizens Advice £51 million Universal Credit contract to be released in full – [ redactions removed ]

[ Universal Credit: fact checking myths and misconceptions about universal credit ]

“Following your complaint to the Information Commissioner’s Office (ICO) case reference FS50809754, the Department for Work and Pensions’ (DWP) has conducted a further review of the exemptions applied to FOI2018/04970 and decided to no longer rely on all of the exemptions previously applied.

You asked:

‘………Please provide a copy of the contract, agreement or service level agreement you have for your allocation of £39 million* to Citizens Advice ” to provide Universal Support from April 2019’…….” *[+ £12 million to Citizens Advice Scotland ]

I now attach the grant agreements between the DWP and Citizens Advice and Citizens Advice Scotland, dated 28 September 2018, with revised redactions.”
[ IE: Redactions removed from Annexes 3, 4 and 6, with exceptions for personal data. ] – emphasis added
FOI2018/04970 reply: ‘Universal Support: £39 million for Citizens Advice‘ – 9 August 2019



“I am content that your original request was dealt with in accordance with DWP guidelines for FoI requests.

The Department took the decision to redact information at annex 3, 4 and 6 after considering the Information Commissioner’s Office guidance about releasing information that would affect commercial interests.” – emphasis added
DWP 4 December 2018  Internal Review response to 2 October 2018 FOI request: ‘Universal Support: £39 million for Citizens Advice